This content has been created by Symantec support and engineering team. Delay in Email to PDF conversion using SWING Software when SEP Lotus notes Auto protect is enabled. https://support.symantec.com/en_US/article.TECH235512.html SituationWhile using SWING PDF Converter to convert email into PDF IBM Notes 9.0.1 Social Edition there is a delay for email conversion when SEP Lotus notes plug-in is enabled. With SEP Lotus notes plug-in disabled, the email is converted instantly to a PDF. With SEP plug-in enabled, it takes around 10 minute to convert the email to PDF. This converter is installed as a plug-in on Lotus notes . EnvironmentWindows 7 and Windows 10 with IBM Notes 9.0.1 Social Edition CauseWhen a sample document is opened using SWING PDF Converter, each time SEP intercepts and extracts all the files to temp folder "C:\Users\Symantec\AppData\Local\Temp\LDVPScan\". It includes SWING PDF Converter files also. There may be images, JAR files, DLL, JS files and so on. When a JAR file is given to the scanner, decomposer decompresses all the files and scanner scans each file. This behavior is by design. SolutionA. For managed SEP clients:
B. For unmanaged SEP clients:
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